Effective Date: February 19, 2025
At Connecticut Water Extraction Pros, we respect your privacy. This policy explains what information we collect through our website and communications, how we use it, and the choices available to you.
Information We Collect
When you contact us, we collect the details you share, such as your name, phone number, email address, service address, and information about your water damage or service needs.
Our website may also collect technical details such as your IP address, browser type, device information, pages visited, and the date and time of your visit.
How We Use Information
We use your information to respond to your questions, discuss water extraction services, coordinate service-related communication, and improve our website and customer experience.
We may also use contact details to send updates related to your inquiry or service. You can ask us to stop non-essential marketing messages at any time.
Cookies and Tracking
Our website may use cookies and similar technologies to remember preferences, understand how visitors use the site, and support basic website functions.
You can manage or block cookies through your browser settings. Some website features may not work as intended if you disable them.
Analytics and Third-Party Tools
We may use analytics, website hosting, communications, or advertising tools provided by third parties. These tools may collect information about your use of our website under their own privacy policies.
We use information from these tools to understand website activity, maintain our online services, and improve how we reach people looking for water extraction help.
Data Sharing and Disclosure
We do not sell your personal information. We may share it with service providers who help us operate our website, communicate with you, or support our services, and those providers may use it only for the work they perform for us.
We may also disclose information when required by law, to respond to valid legal requests, or to protect our rights, customers, and business.
Data Retention
We keep personal information for as long as needed to respond to your request, provide services, maintain business records, and meet legal obligations.
When information is no longer needed for these purposes, we take reasonable steps to delete it or remove details that identify you.
Data Security
We use reasonable administrative and technical safeguards to protect information from unauthorized access, loss, or misuse.
No online service can guarantee complete security. We work to protect your information, but you should avoid sending sensitive details through unsecured channels.
Your Privacy Rights
Depending on where you live, you may have rights to request access to, correction of, or deletion of your personal information, or to object to certain uses.
To make a privacy request, contact us using the details below. We may need to verify your identity before responding.
Children's Privacy
Our website and services are intended for adults seeking residential or commercial water extraction services. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this policy when our practices or legal requirements change. We will post the revised policy on this page and update its effective date.
Privacy Contact
Phone: +18668968166
Address: Connecticut